Terms of service

1. Introduction

Welcome to shop.geoguessr.com. These Terms of Service govern your access to and use of our website and services, including any content, functionality, and services offered on or through shop.geoguessr.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our Website.

2. Eligibility

To use our Website and services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Website, you represent and warrant that you meet all eligibility requirements.

3. Products and Services

We offer a range of apparel and merch products for direct-to-consumer (DTC) sales worldwide. We also host auctions for specific items periodically. All purchases are subject to availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

4. Payment Methods

We accept all major credit cards, Apple Pay, Klarna, and Shopify Pay. All payments are processed securely, and you agree to provide current, complete, and accurate purchase and account information for all purchases made via our Website.

5. Shipping and Delivery

Shipping costs vary by region: $10 USD within Nordic countries that are EU members, $15 USD within the rest of Europe and other EU member countries, and $10 USD for the rest of the world. The estimated delivery time will be provided at checkout. Please note that we are not responsible for delays caused by customs or other regulatory authorities.

6. Returns and Refunds

Our return policy allows you to start your return within 14 days of receiving your item. Items won in auctions are non-returnable and non-refundable. Return shipping costs are the responsibility of the customer and range from $10 to $20 USD, depending on the return distance. Please see our Return and Refund Policy for more details.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is our property or the property of our content suppliers and is protected by international copyright laws. You may not use any of our intellectual property without our express written consent.

8. Limitation of Liability

To the maximum extent permitted by law, shop.geoguessr.com shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use our Website or services, even if we have been advised of the possibility of such damages.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sweden.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. All changes will be posted on our Website, and it is your responsibility to review these terms periodically. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

For any questions about these Terms of Service, please contact us at shop@geoguessr.com .

Auction Terms and Conditions

1. Auction Participation

By participating in our auctions, you agree to be bound by these Auction Terms and Conditions, as well as our general Terms of Service.

2. Bidding

All bids are binding. Once a bid is placed, it cannot be retracted or canceled. The highest bid at the end of the auction period wins the item.

3. Payment

If you win an auction, you agree to pay the full amount of your winning bid. Payment must be made using one of our accepted payment methods within 48 hours of the auction's end. Failure to pay within this timeframe will result in the cancellation of the winning bid, and the item may be offered to the next highest bidder.

4. No Returns or Refunds

Items won in auctions are sold as-is and are not eligible for returns or refunds. Please review all item descriptions and photos carefully before placing a bid.

5. Auction Cancellation

We reserve the right to cancel or extend auctions at any time for any reason.

6. Disputes

In the event of a dispute regarding an auction, our decision is final and binding.

7. Governing Law

These Auction Terms and Conditions shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sweden.

8. Contact Information

For any questions about our auction terms and conditions, please contact us at shop@geoguessr.com